WILL EISNER
AND THE ARTS AND INDUSTRY OF CARTOONING
Inventing
Instructional Comics
Paul
Levitz’s book, Will
Eisner: Champion of the Graphic Novel, just out in December 2015, is about
Eisner’s cartooning career as it has impacted the most ambitious literary
development in the medium. While the book is largely a scrapbook of Eisnser’s
art through the years, it also includes a long discursive biographical essay by
Levitz. The essay mentions Eisner’s work in instructional comics but breezes by
pretty quickly, scarcely giving it the importance that Eisner himself accorded
it. That is wholly understandable: the book is about Eisner and the graphic
novel. But for the sake of a record, here is my interview with Eisner about the
instructional comics aspect of his long life in comics. It is, perhaps, the
most that has ever appeared on this subject, and it appeared, almost exactly as
you see it here, in Cartoonist PROfiles No. 131, September 2001.
WILL EISNER MAY
FAIRLY BE SEEN as something of a colossus in the history of twentieth century
cartooning. It’s not much of a stretch to see him standing athwart the
century, one foot firmly planted in the conceptual genesis of the comic book
medium, the other resolutely striding into the future of the art form.
Eisner’s
role in the creation of the medium is pretty well known. He contributed in
early 1936 to one of the first comic books, Wow!, edited by Jerry Iger.
By the fall of that year, he and Iger had formed a syndicate partnership to
produce Sunday features for weekly newspapers and for foreign distribution. At
the time, the infant American comic book industry was beginning to realize that
it could not exist solely by reprinting newspaper comic strips. Comic books
needed more material— material manufactured expressly for the medium.
At
the Eisner-Iger shop, Eisner re-formatted their over-seas features for comic
book pages, cutting up the artwork and laying out the panels in new
configurations— and in the process, hitting on novel ways of storytelling, ways
expressly suited to the new medium. And when the shop started creating fresh
material for comic book publishers, Eisner put his newly acquired knowledge to
use.
Harvey
Kurtzman believed Eisner was “the greatest” of the early comic book
cartoonists. “It was Eisner,” Kurtzman wrote, “more than anyone else, who
developed the multipage booklet story form that became the grammar of the
medium.”
Gil
Kane agreed: “Eisner actually created the first original context for the
comics field and gave it a dramatic structure and a way of handling pictures
that was different from simply redoing Sunday page strips.” (Eisner’s comic
book career and his creation of the Spirit, one of the medium’s iconic figures,
is extensively described in a book of mine, The Art of the Comic Book,
which I shamelessly mention is offered for sale in these parts, just in case
you might want to delve more into the subject.)
Half-a-century
later, Eisner launched himself again into another new and experimental phase of
cartooning. He began producing serious, lengthy stories in book form— graphic
novels. We’ll examine some of the implications of this latter-day effort in
the next Hindsight.
In
between inaugurating the comic book medium and inventing the graphic novel,
Eisner pioneered in yet another field— educational, or instructional, comics.
“I
consider this a very important part of my career,” Eisner told me when we
talked in the spring of 1998, “because as you know I’ve always believed that
this medium— sequential art— is capable of dealing with subject matter far more
broad, far deeper, than the simple stories we have today. But I’ve also felt
that this was a truly great instructional tool. I learned of its value in the
military actually, when I was in the Army in World War II. Then I had a
chance to spread my wings on something that I firmly believed in— religiously.
And the idea of using comics for instructional purposes was so successful that
when the war was over, I formed a company called American Visuals to market the
idea in the civilian sector.”
Eisner’s
foray into instructional comics began shortly after he was drafted in May
1942. At the time, he was already a successful cartoonist with national
status. His comic art shop produced a weekly newspaper comic supplement for
which Eisner did The Spirit; and he was also doing a daily comic strip
version of The Spirit.
“I
dreamed of being a foreign correspondent,” Eisner remembered with a smile, “of
getting overseas and working on the military papers or something like that.”
But
the Army sorted out its manpower by IQ test, and at the time, ordnance was in
need of people with brains, so Eisner wound up at Aberdeen Proving Grounds, a
training camp just outside Baltimore. While still in the basic training phase
of his military career, Eisner was approached by the editors of the camp
newspaper, who, hearing that a “well-known cartoonist” was in their midst (the Baltimore
Sun was carrying The Spirit), came to recruit him to do cartoons for
them.
“I
jumped at it, of course,” Eisner said, “because it got me out of scut duty,
kitchen patrol and so forth.”
At
just about this time, the military hierarchy in ordnance launched a program of
preventive maintenance— “The principle was that by putting oil in your vehicle
you prevented wear-and-tear,” Eisner elaborated. And one day at a meeting that
was discussing the role of camp newspapers in this program, Eisner piped up:
“I
said that you can’t ordain a preventive procedure. You have to sell it. You
can’t just say to somebody, ‘Look— you’re going to do all this collateral
stuff.’ And I said that comics were a medium that I thought would work to win
over the reader, the foot soldier.”
Eisner
suddenly found himself in Washington, D.C., where he was installed as editor of Firepower, an ordnance journal. He was also involved in the creation of Army Motors, for which he developed a comic strip character, Joe Dope,
to demonstrate correct (and incorrect) procedures. He also produced
instructional comic strip material for other maintenance publications.
“I’m
proud of the fact that I produced the first comic strip of an instructional
nature that appeared in an official TM (training manual),” Eisner said, “and I
had a terrible fight getting it in there because the adjutant general in charge
was horrified of comics. ‘What’s happening to the Army?’ he’d say. He felt
I’d somehow violated the military publishing code— like putting a comic strip
in the Bible, say. ‘What’s it doing here?’
“We
were causing a revolution in communication,” Eisner said. “The language we
used was GI language. For example, the normal Army manual would say, ‘The
mechanic should remove all foreign matter from the fly wheel.’ We would say,
‘Clean the crud out of the fly wheel.’
“War
is a terrible thing,” he continued, “but it does some wonderful things, too.
Because of the desperation of the military to get things done, they’ll
undertake highly experimental things. Really, they had no choice: if I could
prove it would work, then they would do it. It gave me a chance to try
something which probably under peacetime conditions I could never have sold to
anybody.”
The
articles in Army Motors started out as technical pieces written by
experts.
“We
would start with a stack of articles written by engineers about part of the
engine and how to maintain it in the field,” Eisner explained. “I would take
an article and break it down, rewrite it in order to reduce it to what was to
go into balloons and what was to go into text narrative. I realized I was good
at it because with my limited knowledge, if I understood it, then anyone could
understand it.
“The
engineers of course wrote in their own style,” he went on. “For example, the
common struggle we encountered when, say, the engineer would write, The wingnut
may be tightened to a certain degree. It took me awhile to learn that I
couldn’t use can instead of may because can meant
something totally different to an engineer. It may be tightened but not
necessarily can be. I learned a lot— my skills centered around my
ability to envision the procedures. What I would do is go past the theoretical
and get right to the procedure. I’d digest the article into steps to be
taken. I would cut through the theoretical stuff and visualize what someone
had to do.
“The
way to do it,” he said, “is to work the procedure out in your own mind, how you
would do a thing— like how you would tie a shoe lace. You go through the
steps. Then you edit those steps into the amount of space you have. One of
the problems with comics is that you need a lot of space. If you are doing
words only, you can do the whole thing in a page, or a single paragraph, but it
would take two or more pages of comics to do.”
But
comics did a better job of getting the message out than straight text.
The
pages that resulted from this process consisted of a certain amount of type-set
text, a technical drawing, and then some cartoon characters and speech balloons
elaborating on the information in the text or urging compliance with the procedures
outlined therein. The idea was to make the message— the recommended
maintenance procedures— attractive to a reader. Cartoon characters pulled the
reader in.
The
combination of pictures and text also reduced complicated descriptions to a
bare minimum. Short stretches of text. Little boxes of type or pictures. The
pages Eisner produced could be read by people without much time to spare.
Said
Eisner: “Remember that images remain in your mind. When you write a
description or a phrase, the reader has to convert that into an image, and that
is the thing that remains in his memory. Images are the things that remain.
We never used photographs. Just drawings.”
I
said, “And because there is visual interest on each page, the reader is not put
off by paragraphs and paragraphs of gray text. So some GI who doesn’t have
time to do a lot of reading, he can take this and read little bits at a time
according to what he’s interested in and thinks he needs to know.”
“Exactly,”
Eisner said. “The amount of text is, proportionately, much less than the
amount of text in a manual. Also, I should point out that wherever we did
technical drawings, the perspective is that of the person who might be looking
at the machinery. That’s one of the rules that I set up at the shop. If
you’re going to show a procedure— like the removal of a gasket from a part— the
reader must see it exactly as a person who is doing it would see it. From that
angle. The tendency in technical manuals is always to show it from the technical
[blueprint] perspective. But we would show it from the point of view of the
person working on the machinery.”
To
enliven the presentations and to create appeal for readers, Eisner created
characters who would appear regularly. Joe Dope was one, an average GI Joe
type. Sergeant Half Mast was a crusty older soldier— “Sounds like half-assed,”
Eisner said, “Half mast mechanic.” For sex appeal (and to remind soldiers what
they were fighting for, as Bob Hope might say), he introduced a shapely blonde,
Connie Rod, named after a part of an engine— the connecting rod.
After
the War, Eisner returned to civilian life and resumed the production of The
Spirit and related projects, but his military history with instructional
comics soon led him into other ventures.
“One
day,” Eisner said, “I got a call from a guy at U.S. Steel, who had been a
civilian advisor to the Army during the War, and he said to me, ‘Are you still
doing that instructional stuff?’ And I said, ‘Yes.’” Eisner grinned. “I
wasn’t, but I was a New York boy, and you don’t let opportunities go by. You
learn that you don’t say, ‘No.’ So I said, ‘Yes,’ and he said, ‘Well, we could
use something like that in our employee relations department.’ And then after
that, we heard from General Motors, and we did something for them. So I
started the American Visuals Corporation to produce instructional comics of
this kind.”
For
a time, Eisner ran two operations: the shop that produced The Spirit and
the American Visuals shop. But after a while, he realized he didn’t have time
to do both.
“I
had to make a decision,” he said. “I started looking around to see if I could
find someone who could continue The Spirit for me. I couldn’t find
anybody who could emulate the style to my satisfaction. I had Jules
Feiffer, who could do some writing. I tried Wally Wood on the
drawing, but that didn’t work out. He was so totally different. I learned
something then. I learned that there were certain comics that cannot be
continued because they’re so closely associated with the author. At that time,
I tried it, but I finally had to make a decision. I realized that the future
of The Spirit was not that great. And I believed in the future of
instructional comics.
“Two
things,” he explained. “First, newsprint was going up in price. And the price
we had to charge for The Spirit newspaper supplement was getting too
high. The thing was only fifteen pages, and we couldn’t sell enough advertising
in that number to make it pay. So I realized that sooner or later, it would
have to stop. I could have done it as a daily strip again, but candidly, it
didn’t engage my interest. Doing a daily strip to me is like trying to conduct
a symphony orchestra in a phone booth. I didn’t get any real satisfaction from
it.
“I
did a daily Spirit for awhile before the War,” he remembered, “ and I
did one strip where the whole thing was footprints across a stretch of snow,
and subscribing editors would say, ‘What are you trying to do? There’s no
story here,’ they’d say. That wasn’t for me. There was no appreciation of the
medium. No understanding of it.
“Finally,”
he finished, “our expansion into instructional comics was just too much for me
to do while also doing The Spirit section, so I stopped The Spirit [October 5, 1952]. It’s like any company that decides to drop a division that
doesn’t seem to have as much promise as some others.”
By
then, Eisner had also secured an Army contract to produce P*S, “the
Preventive Maintenance Magazine,” the post-war incarnation of Army Motors.
It was a 5x7-inch 64-page booklet, every page chock-full of procedural
information— text, diagrams, cartoons— with a six-page color comic strip in the
center. The comic strip usually presented in story form a lesson in safety or
maintenance or pride of accomplishment.
Part
of Eisner’s contractual commitment was to make a field trip overseas once a
year— either he or a member of his staff. Out in the field— sometimes in
combat zones— with the soldiers who serviced the vehicles and weapons, he would
discover what sorts of help and advice mechanics needed. And there were other
consequences, too.
“I
was very proud of this work,” Eisner said. “And it gets a lot less attention
than most of my other work. For awhile, I was the Number One villain in
Europe. I was being vilified by a bunch of cartoonists who said I was teaching
people to kill. I was a merchant of death. Actually, I was proud of the fact
that I was teaching people how to save their lives. Once during the Korean War
when I was on a field trip to Korea, I remember walking into a shop, and a big
mechanic came over to me and shoved his big paw into mine and said, ‘Thank you
very much: you saved my ass.’ And he explained how I had done something that
nobody had ever explained quite that simply. He said, ‘I got no time to read
them manuals; I’m fightin’ a war here.’
“I
remember this,” Eisner continued, “because every once in a while something
happens that reinforces what you’re doing and tells you that you’re on the
right track. Like going down a dark road and finding someone who says,
finally, ‘Yes this is the right direction.’”
At
the time Eisner started American Visuals, there were very few companies
producing instructional comics. Before the War, there weren’t any.
“There
weren’t instructional comics,” he said, “but there were comics used to sell
commercial products, for example, Mr. Coffee Nerves, a comic strip character in
the Sunday funnies that sold decaffeinated coffee— Postum, I think.
[Right—RCH.] Strips that were specialized as advertising vehicles. But they
weren’t procedural.
“And
after the War,” he said, “there were a bunch of comics done on military
courtesy, discipline, inspiration— that sort of thing. Instructional comics
fall into two areas. One is what I call attitude conditioning; and the other
is instructional, primarily procedural. How to do something. Al Harvey produced some on military courtesy. Then they used comics sometimes as
propaganda: they’d fly out and drop them on the enemy. That was another
category. I was concerned purely with comics as an instructional tool.
“But
we did some of the other kinds, too,” he said. “At American Visuals, we did a
book for General Motors explaining the changes in the Social Security law. And
we did some attitude comics, too. Another time for General Motors, I got
Feiffer to do one on What Makes the Boss Tick. They turned it down.
The salesman came in at the time and said, ‘You’re running a soup kitchen here
for all your old comic friends.’ Then about two months later, Jules hit it with
the Village Voice. And the salesman said, ‘Hey— what happened to that
guy?’” Eisner laughed.
Producing
instructional comics is complicated by more than the purely technical nature of
the subject matter.
“The
marketing of an industrial or instructional comic is very difficult,” Eisner
said. “There’s a huge gap between the proposal of a project and the sale and
then the execution of it. And you need enough financing to pay salaries and
keep the office going while all this comes in. Financially it was profitable,
but it was very hard to manage it.”
As
I listened to him outline the problems, I saw that the marketing effort was
three-fold: You have to find a manufacturer or supplier whose product or
service could be improved with this kind of treatment; not everything would
lend itself to instructional comics. Then you have to figure out how to do it,
how to treat the product or service so it will be better or more salable. And
then you have to sell the manufacturer on it.
“Selling
is very hard,” Eisner said. “Very few companies can afford to do instructional
comics. What’s more, the attitude generally is, ‘This material is for
idiots.’ The field is there. But it’s a hard field to sell into because there
is no structured marketplace for it. You have to go to the industrial
companies and convince them that they need it.
“One
of the hardest things I found in the selling of this,” he said, “is that you’d
come to the manufacturer of a item and you’d say, ‘Really, you should include
with this machinery a better manual than you have here. You have only a skimpy
one.’ But the manufacturer says, ‘I don’t know that I need it: after they’ve
bought the thing, what concern is it for me? What difference does it make if
it’s a good manual or a bad manual?’
“You
have to convince them to spend more money to do this. A lot of manufacturers
just do a typewritten sheet; why spend a fortune doing a special illustrated
manual?”
I
said, “And they’re shortsighted because they’re not seeing the next thing they
might produce that some of the same customers might buy if they had faith in
the company, if they liked what had happened to them before.”
“That’s
the problem,” Eisner said. “I did succeed in selling a South American company
because the Germans were outselling them simply because they had better
manuals. And they could understand that. They finally zeroed in on what was
needed. We did the manual for them.
“Usually,
it took six to eight months to consummate a sale,” Eisner said. “First of all,
we had to make a dummy sufficiently comprehensive so that the manufacturer
would understand what we wanted to do. In order to get them to consider a
dummy, it took a couple months of selling, convincing somebody. In a large
company, the person in charge of manufacturing isn’t very often the same fellow
whose job is to produce the literature that comes with the item. Sometimes, it
falls into the hands of a public relations director; sometimes, who knows?
Most manufacturers don’t have a structured area for it.
“So
by the time you finally get a contract to produce it,” he went on, “the price
that you have to charge has to be enough to pay for months of development,
wages for everyone, salesmen and so forth. That was one of the biggest
problems we had. We’d have a staff of people, and we’d have to pay them while
we waited for the contract to come in. I had a staff of about eight salesmen
at the time on the theory that if you have contracts in the hopper, you’d get
them back enough to pay for everything. But it wasn’t all that rewarding. The
dollars look very big in the gross, but when we netted it out, we found that we
spent an awful lot of money in that period paying salesmen advances against
commissions and salaries of an art director while we waited.
“We’d
do well for awhile, then we’d run a cropper for awhile,” he said. “We had
contracts with oil companies and others. We did service manuals. All sorts of
companies. But there is no real long-range feedback on anything. It’s not
like a magazine where the readers are voting on it every day. The guy working
for General Motors has no voice in what happens next: he gets the manual and he
may like it, and he may tell his supervisor. Not often. I don’t mean to
discourage people from going into this thing; but those are the realities.”
To
juggle all these demands as well as to exploit the possibilities, Eisner
branched out, acquiring other companies in related enterprises.
“American
Visuals began growing very rapidly,” he said, “and we discovered that there was
a market for employee relations reading material. So we began selling to that
market, and we were getting very successful. What we did— instead of
publishing a booklet and then going out and trying to sell it, we installed in
the shop a couple of small multilith presses, and we printed maybe a hundred
copies of a booklet. And then we visited a hundred companies and took orders.
And then printed a hundred thousand, three hundred thousand— whatever was
necessary.
“A
competitive company, Koster Dana Corporation, was publishing what they thought
would be a good thing,” he said, “but then very often they’d wind up with a
large inventory of booklets they couldn’t sell. So we were kind of a gadfly,
pressing hard on their heels. The president came to me through my salesmen— we
had a lot of clients— to talk to me about merging. So we negotiated, and we
decided that we’d merge. And I was the largest stock holder so I became
president. I didn’t have total control because it was a publicly held company;
but I had a lot of muscle.
“Subsequently,”
he continued, “because we were involved in newspaper-like stuff, it made sense
to acquire a newspaper feature syndicate, and that’s how I became president of
Bell-McClure. I was there a year or two. And then the stockholders wanted to
boom the stock; they weren’t interested in any of our projects. And I couldn’t
see it. I was too young to die, and two old to waste my time. So I bought my
way out— sold my stock. And continued American Visuals Corporation.”
Eisner
kept his Army contract for P*S magazine from 1950 until 1972.
“By
then I’d acquired a company producing inservice training material for teachers,
and we were selling to schools,” he said. “About 1972 or thereabouts, I had an
opportunity to sell my stock in the company, and so I did. Sold out the whole
business. Then I sat around, jingling the coins in my pocket,” he grinned,
“trying to decide what I wanted to do.
“Right
about then, I got a call from Stan Lee, and he said, ‘Are you out of
work?’ And I said, ‘Yes, I’m at liberty.’ So he said, ‘Come down and we’ll
talk.’ He wanted me to replace him at Marvel; he wanted to go out to
California.
“At
that time, Marvel was hoping to open a Hollywood division, and Stan was in love
with movies. But he told me, ‘They won’t let me go until I can replace myself
here, and you’re the only guy who has any business experience as well as
artistic ability.’
“We
had a long lunch. And that was the end. I thanked him very much. And we were
walking out to the elevator, and he said, ‘Why aren’t you interested?’ I said,
‘I think it’s a suicide mission.’ Really, it wasn’t for me. I was in good
shape financially. And in 1974, I began A Contract with God.”
I
said, “By then, you’d run into Denis Kitchen” (then publisher of
underground and alternative comic materials).
“Yes,”
Eisner said. “I ran into Denis Kitchen in 1971 or 1972 at Phil Seulling’s comics convention in New York. That’s a funny story, too. At that time, I was
CEO of this company up in Connecticut, and I was sitting in my office— I was a
suit!— and my secretary walked in, and she says, ‘There’s a phone call out here
for you— a Mister Seulling, and he says he has a comics convention.’ And she
said, ‘Were you ever involved in comics?’ And I said, ‘I used to be a
cartoonist.’ It was like admitting that I once had been a drug addict!” he
laughed. (Wertham’s Seduction of the Innocent and the creation of the
Comics Code Authority were still fairly fresh in the memories of most citizens
then.)
Suelling
wanted Eisner to attend his comics convention. Eisner agreed, and when he
showed up, it was a revelation.
“I
came down there,” he said, “and I saw all these kids collecting comics— fat
little kids with acne, fat old guys— and they wanted to talk about the Spirit.
And I thought the Spirit was dead. I had nailed his coffin shut years ago.
Who the hell would be interested? I ran into Art Spiegelman and a
couple of other underground guys. And I met Denis Kitchen, and he asked me if
he could publish a couple of Spirit stories in his underground magazine. And I
said, ‘Tell me about the underground.’ He had a straggly moustache; all these
guys had long hair. And they all smelled of some kind of aromatic cigarette.
I don’t think Denis did.
“Anyway,
after I left that meeting and was coming back to Connecticut on the train,” he
continued, “I realized, ‘My god— these guys are revolutionaries. They’re doing
with this medium what I always believed it could do. They’re doing literature—
protest literature, but literature.
“They
did it in their own way, and as always when people are making a revolution,
very few of them are thinking about the long range potential. They’re doing it
to satisfy their own needs. They thought they were being entertaining. They
were doing it for the jokes. They were doing it to make a few dollars so they
could buy pot or whatever. But they were using comics as literature. It was
one of those things that happens that reaffirms an underlying nagging belief
that you have. So I realized that this was still a worthwhile medium. So I
started doing A Contract with God.”
A
Contract with God was Eisner’s first comics effort in a fictional mode
since abandoning the Spirit twenty years before. Eventually, the book came to be
called a “graphic novel,” and it ushered in a new era in comic book
publishing.
When
next we meet at Harv’s Hindsight, we’ll explore the prospects and
the problems that Eisner saw in the future of the medium, a future that he was
largely instrumental in bringing into being.
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